As an Inside Sales Manager, you will lead and develop a five-person inside sales/order desk team within a busy lighting and electrical distribution company. You will provide leadership, hands-on support, and technical expertise to drive performance, streamline communication, and strengthen the bridge between inside and outside sales. This position includes a salary of $90,000-$110,000.

Company and Culture

Our client is a proud Canadian distributor of quality lighting & electrical products, founded in 1989. For more than 30 years, they have serviced customers in every industry, including government, institutional facilities, industrial & commercial operations, manufacturing plants, offices, and retail locations. They are an innovative solutions-based company whose staff excels in their product knowledge. The company has a single location and is smaller and known for its customer service, striving to exceed customer expectations, and bring ongoing value to their customers 

OFFICE LOCATION

• Office location: Mississauga, ON

THE PRODUCT/SERVICE

• Lighting and Electrical Products
• Cost-Effective and Custom Energy Saving Solutions
• Industrial Safety Supplies

PROSPECTIVE CUSTOMERS

• Government
• Industrial and Commerical Operations
• Retailers
• Contractors 
• Property Managers 
• Manufacturing Facilities
• Offices

PRODUCT VALUE AND SALES CYCLE

• Average order ranges from $350 to $500,000
• Sales cycles range from immediate to 2 years

TYPICAL DAYS AND DUTIES

• 20% – Hands-on (counter/customer support, calls, or training)

• 20–30% – Coaching and supervising order desk staff

• 20% – Process improvement and streamlining workflows

• 20% – Quote follow-up and house account development

• Balance – Coordination with outside sales, suppliers, and leadership

COMPENSATION AND BENEFITS

• A base salary of $90K-$110K depending on experience
• Health Benefits
• Business expenses reimbursed
• Laptop
• Cell Phone

SUPPORT AND TRAINING

• On Job
• Shadowing
• Supplier training (Inhouse or at Supplier’s location)
• Online

EXPERIENCE AND BACKGROUND

• 10–15 years of experience in sales or technical roles within electrical, lighting, or industrial supply industries.

• Experience managing or mentoring a sales or order desk team.

EDUCATION

• Post-secondary or professional experience equivalent
• Electrical Apprentice/Electrical Technician background would be a plus 

TECHNICAL SKILLS

Basic Computer Skills

Experience using CRM

WHY YOU SHOULD APPLY

• You are looking for a career and growth opportunity.
• You are looking for uncapped earnings potential.
• You are looking to work for a smaller company where your contribution is valued

#IND5